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Terms of Service

Our terms and conditions

Last updated: 9/4/2025

Agreement to Terms

Welcome to Brightsy AI! These Terms of Service ("Terms") constitute a legally binding agreement between you and Brightsy AI ("Company," "we," "our," or "us") regarding your use of our expert agent delegation platform and related services (the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Description of Service

Brightsy AI provides an expert agent delegation platform that enables users to:

  • Create and configure specialized AI agents with domain-specific knowledge and tools
  • Design and execute automated scenarios and workflows
  • Integrate with external applications and APIs
  • Manage structured data through content management systems
  • Utilize file management and collaboration tools
  • Access Message Context Protocol (MCP) servers and command-line interfaces

User License and Permitted Use

License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your business or personal purposes.

Permitted Uses

You may use the Service to:

  • Create AI agents for legitimate business and personal automation tasks
  • Process and analyze data within your organization
  • Integrate with third-party services and APIs you have authorization to use
  • Collaborate with team members within your organization
  • Store and manage files and documents related to your use of the Service

Prohibited Uses

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Create content that is harmful, offensive, or discriminatory
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Use the Service for any illegal or unauthorized purpose
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Create agents designed to spread misinformation or engage in malicious activities
  • Violate the terms of service of integrated third-party applications

User Accounts and Security

To access certain features of the Service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring that your account information is accurate and up-to-date

AI Agents and Content

Your Content

You retain ownership of any content, data, or information you provide to or create through the Service ("Your Content"). You grant us a limited license to use Your Content solely to provide and improve the Service.

AI-Generated Content

Content generated by AI agents may not be entirely accurate or reliable. You are responsible for:

  • Reviewing and verifying AI-generated content before use
  • Ensuring compliance with applicable laws and regulations
  • Understanding that AI agents may produce unexpected or unintended results

Agent Behavior and Responsibility

While we provide tools to create and manage AI agents, you are solely responsible for:

  • The configuration and instructions provided to your agents
  • The actions performed by your agents
  • Ensuring your agents comply with these Terms and applicable laws
  • Monitoring agent behavior and taking corrective action when necessary

Billing and Payment

Certain features of the Service may require payment. By providing payment information, you:

  • Authorize us to charge the specified fees to your payment method
  • Agree to pay all applicable taxes
  • Understand that fees are non-refundable unless otherwise specified
  • Agree to maintain current and valid payment information

Data Processing and Privacy

Your use of the Service involves the processing of data by AI models. By using the Service, you acknowledge and agree that:

  • We may process your data to provide and improve the Service
  • AI training may involve analysis of usage patterns and interactions
  • We implement appropriate security measures to protect your data
  • Your data will be handled in accordance with our Privacy Policy

Third-Party Integrations

The Service may integrate with third-party applications and services. You acknowledge that:

  • Such integrations are subject to the third party's terms of service
  • We are not responsible for the availability or functionality of third-party services
  • You must comply with all applicable third-party terms and conditions
  • We may discontinue integrations at any time

Intellectual Property

The Service and its original content, features, and functionality are owned by Brightsy AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure. AI-generated content may not be accurate, reliable, or appropriate for your specific use case.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL BRIGHTSY AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

Indemnification

You agree to indemnify, defend, and hold harmless Brightsy AI, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content or data you submit, post, or transmit through the Service
  • The actions of AI agents you create or configure

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service constitutes acceptance of the modified Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Delaware.

Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall first be addressed through good faith negotiations. If such negotiations are unsuccessful, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and Brightsy AI concerning the Service and supersede all prior agreements and understandings.

Contact Information

If you have any questions about these Terms, please contact us at:

Email: matt@brightsy.ai